Hagy bet Privacy Policy — Your Data, Our Responsibility

1 Introduction & Overview

Hagy bet is a trusted online Sports Betting platform built with Bangladeshi users in mind. We believe that a secure and transparent privacy policy is the foundation of the trust we build with our users.

This Privacy Policy explains what personal data hagy bet collects, why it is collected, how it is kept secure, and what rights you have over your data. This Policy applies to our website, mobile app, and all digital services provided by hagy bet.

Hagy bet's Privacy Policy is built in line with international data protection standards. We handle every user's personal information with the utmost care and importance. Earning and maintaining your trust is our top priority.

2 Data Collection

Hagy bet only collects the information needed to give you the best possible betting experience. We never collect excessive or irrelevant data.

Directly Collected Data:

• Identity: Full name, date of birth, gender, and nationality
• Contact Information: Mobile number, email address, and current address
• Identity Document: National ID (NID) or passport number (for KYC verification)
• Financial information: Mobile banking number (bKash/Nagad/Rocket) and transaction history
• Login Credentials: Username and encrypted password

Automatically Collected Data:

• Device Information: Device type, operating system, and browser version
• Network information: IP address and internet service provider name
• Usage Patterns: Time spent on the platform and which pages you visit most
• Betting Activity: Betting history, preferred sports, and wagering amounts
• Cookie data: Session cookies and preference cookies

3 Purpose of Data Use

Hagy bet uses the information collected from you solely for the purposes stated below. Your data is never used for any undisclosed purpose.

4 Data Sharing & Third Parties

Hagy bet never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Identity verification services: Data may be shared with authorized verification bodies as part of the KYC process.
• Law Enforcement Agencies: Data may be disclosed when required by a valid court order or directive from a regulatory authority.
• Technology Service Providers: Encrypted data is shared with cloud hosting and technology partners to operate the platform.
• Fraud prevention: Risk signals may be shared with industry-level fraud detection networks.

In every case, third parties are contractually bound to uphold hagy bet's privacy standards. No partnership is established unless the protection of your data is guaranteed.

5 Cookies & Tracking Technologies

Hagy bet uses cookies and similar tracking technologies on its website to enhance your browsing experience and keep the platform running smoothly.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: Saves your language preference, theme, and other personalization settings.
• Analytics Cookies: Helps improve our services by analyzing how the platform is used.
• Marketing Cookies: Used to show you relevant promotions. You can turn this off at any time.

Hagy bet obtains your consent before using analytics and marketing cookies. You can also manage cookies through your browser settings, though some features may become limited as a result.

6 Data Retention Period

Hagy bet does not retain your data longer than necessary. The retention periods for different types of data are outlined below:

• Account Information: All data is retained for the full duration your account remains active.
• Transaction history: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Communication records: Customer service conversations are retained for up to 2 years.
• Analytics Data: Anonymous usage data is retained for up to 1 year.

Once the applicable retention period expires, hagy bet securely deletes or anonymizes your data. No information is kept longer than necessary.

7 Your Rights

As a hagy bet user, you have important rights over your personal data. We fully respect and uphold each of these rights.

8 Security Measures

Hagy bet employs industry-leading security measures to protect your data. Our technical team monitors system security around the clock.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Regular security audits: Independent security experts regularly audit hagy bet's systems.
• Access Control: Only authorized hagy bet personnel may access user data, and only within defined boundaries.
• Breach Response Plan: In the event of a security breach, affected users will be notified within 72 hours.
• Firewall Protection: Our servers are protected by advanced firewall and DDoS mitigation systems.

Keep in mind, though, that no method of transmission over the internet is 100% secure. You also play a role in keeping your account safe — use a strong password, never share it with anyone, and report any suspicious activity to hagy bet support immediately.

9 Child Protection Policy

Hagy bet is strictly an 18+ platform. We do not knowingly collect or process data from anyone under the age of 18.

An age verification process is carried out at registration. If a minor's data is collected by mistake, hagy bet will permanently delete it and close the associated account as soon as this comes to light.

If you believe a minor is using hagy bet, please support@hagybet.comto let us know.

10 Policy Changes

Hagy bet may update this Privacy Policy from time to time. Revisions may be made in response to legal changes, the introduction of new services, or user feedback.

For any significant changes, hagy bet will notify you in advance via your registered email or SMS. The effective date of the updated policy will be reflected at the top of this page.

Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the hagy bet data protection team. We're always ready to assist you in Bangla.